..the “audit society” enables “coercive accountability” carried out in the guise of transparency, trust and public service. As an organizational order, the audit society is dedicated to encouraging organizations (including governments) and their members to measure their aspirations, fears, and accomplishments against the hopes, worries and activities of peers and competitors and to accept that those measurements have consequences. It entails both forced and voluntary surveillance, as individuals and organizations audit themselves and subject themselves to audit by others. Of course, to do so, they must make both their organizations and themselves audible. That is, they must transform both their organizations and themselves into entities that can be defined, delineated and measured. That transformation and coercive accountibility associated with both an audit society and its culture helps to constitute an accountability regime--a politics of surveillance, control and market management disguising itself as the value-neutral and scientific administration of individuals and organizations (12).
It’s like she’s been following me around at work.